Terms of service
OVERVIEW
This website is operated by Pinnacle Case. Throughout the site, the terms “we”, “us”, and “our” refer to Pinnacle Case. We provide this website, along with all information, tools, and services available here, on the condition that you accept all terms, conditions, policies, and notices outlined in this document.
By accessing our website or making a purchase, you use our “Service” and agree to comply with these Terms of Service (“Terms”). These Terms apply to every visitor of the site, including but not limited to browsers, customers, merchants, vendors, and content contributors.
Please read these Terms carefully before browsing or using any part of the website. Your continued use of our site indicates your acceptance of these Terms. If you do not agree with any portion of them, you must stop using the website and its services. If these Terms are considered an offer, acceptance is strictly limited to the terms stated here.
Any updates or new features added to the store will automatically fall under these Terms. The most recent version of the Terms of Service is always available on this page. We reserve the right to modify or replace any section of these Terms by posting updates on our website. You are responsible for checking this page regularly. Continued use of our site after changes are posted signifies acceptance of those updates.
Our store is hosted through Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your region, or that you are the age of majority and have provided consent for any minor dependents to use our site.
You may not use our products or services for any unlawful purpose, nor may you violate any laws in your jurisdiction while using the Service.
You must not transmit harmful or destructive code, including viruses or worms.
Any violation of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card details) may be transferred unencrypted over various networks and may be adjusted to meet technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any part of the Service without written permission from us.
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do not guarantee that the information presented on this site is accurate, complete, or current. Content is provided for general informational purposes and should not be the sole basis for decision-making without consulting more reliable sources.
Certain information may be historical and provided only for reference. We may update content at any time but are not obligated to do so. You agree that it is your responsibility to stay informed regarding any changes.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Product prices may change at any time without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We are not responsible for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Some products or services may be offered exclusively online and may be available only in limited quantities. Returns or exchanges follow our Refund Policy.
We strive to display product images and colors accurately, but we cannot guarantee perfect accuracy on your device.
We may limit sales to specific individuals, regions, or jurisdictions on a case-by-case basis. We may also limit quantities available.
All product descriptions and pricing may change at any time without notice.
We do not guarantee that products, services, or information purchased through our site will meet your expectations.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT DETAILS
We may refuse or limit any order at our discretion, including orders using the same account, card, or billing/shipping address.
If an order is modified or canceled, we may attempt to notify you using the contact details provided during checkout.
You agree to provide accurate and up-to-date information for your purchases and to promptly update your account details so we can complete your transactions.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools that we neither monitor nor control.
You acknowledge that these tools are provided “as is” and “as available,” without any warranties.
Use of optional third-party tools is entirely at your own risk, and you should review their terms before using them.
Future new features or services will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our site may include content or links to third-party websites. We are not responsible for evaluating their content or accuracy.
We are not liable for any damages or issues related to the purchase or use of products or services from third parties.
You are encouraged to review the third party’s policies before engaging with them.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit content, with or without our request, you grant us unrestricted rights to edit, publish, and use it in any medium.
We are not obligated to:
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Keep submissions confidential
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Provide compensation
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Respond to submissions
We may remove content that violates laws or our Terms.
You agree that your submissions will not infringe the rights of others or contain harmful or unlawful content.
You are solely responsible for the accuracy and legality of your comments.
SECTION 10 – PERSONAL INFORMATION
Any personal information submitted through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, our site or service may contain errors relating to product descriptions, pricing, promotions, shipping times, or availability. We reserve the right to correct such errors at any time without notice, including after an order is placed.
We are not obligated to update information unless required by law.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for:
– unlawful activities
– violating laws
– infringing intellectual property rights
– harassment or discrimination
– submitting misleading information
– uploading harmful code
– collecting personal data
– spam or fraudulent activities
– immoral purposes
– tampering with security features
We may suspend or terminate your access for violating these rules.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service.
You agree that use of our Service is at your sole risk.
All products and services are provided “as is” unless stated otherwise.
Pinnacle Case and its team shall not be liable for any direct or indirect damages arising from use of the Service, including lost profits, data loss, or similar claims.
Some jurisdictions may not allow such limitations, in which case liability is limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to defend and indemnify Pinnacle Case and its affiliates against any claims resulting from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will still apply.
SECTION 16 – TERMINATION
Obligations incurred before termination will survive termination.
You may stop using the Service at any time by notifying us.
We may terminate your access immediately if we believe you have violated these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Pinnacle Case regarding your use of the Service.
Any previous agreements or communications are replaced by these Terms.
SECTION 18 – GOVERNING LAW
These Terms and any related agreements are governed by the laws of India.
SECTION 19 – CHANGES TO TERMS
The most up-to-date version of these Terms is always available on this page.
Your continued use of the website after changes indicates acceptance of the updated Terms.
SECTION 20 – CUSTOMER SUPPORT HOURS
🕙 Monday–Saturday: 10:00 AM – 6:00 PM
📅 Closed on Public Holidays
📧 Email: thepinnaclecase@gmail.com
SECTION 21 – ORDER FULFILLMENT & ADDRESS/PHONE NUMBER CHANGES
Once an order has been fulfilled or shipped, any request to update the delivery address or phone number may require the customer to cover additional shipping or redirection fees.
Please verify your details before placing an order. If you need changes, contact us before fulfillment to avoid delays or extra charges.